Return Policy
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Return Policy
Thank you for shopping with ArcheryTarget.store!
We strive to provide you with high-quality archery products and a great shopping experience. If you’re not completely satisfied with your purchase, we’re here to help.
1. Returns
- Eligibility for Returns: You may return most new, unopened items within 30 days of delivery for a full refund. Items must be unused and in their original condition, including packaging.
- Non-returnable Items: Certain items, such as customized products, are not eligible for returns. Please review product details for more information.
2. How to Return an Item
- To initiate a return, please contact our customer service team at support@archerytarget.store or call (XXX) XXX-XXXX with your order number and reason for return.
- Once approved, you will receive a return authorization and instructions on how to return your item.
3. Return Shipping
- Customers are responsible for the cost of return shipping unless the item is defective, damaged, or we made an error with your order.
- Please use a trackable shipping service or purchase shipping insurance to ensure we receive your returned item.
4. Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and a credit will be applied to your original payment method within 7-10 business days.
5. Exchanges
- If you need to exchange an item for the same or a different product, please contact us at support@archerytarget.store and we will be happy to assist you with the exchange process.
6. Defective or Damaged Items
- If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will arrange a replacement or full refund at no extra cost to you.
7. Late or Missing Refunds
- If you haven’t received a refund after 10 business days, please contact your bank or credit card company as there may be a delay in processing the refund.
- If you’ve done this and still haven’t received your refund, please contact us at support@archerytarget.store.
8. Contact Us
If you have any questions or need assistance with a return, please reach out to our customer service team:
- Email: support@archerytarget.store
- Phone: +1 (315) 220-0012
Thank you for choosing ArcheryTarget.store. We value your business and are committed to providing excellent customer service!